Help & Resource Center

NCR Retail Online (NRO) Pros & Cons


My client uses Counterpoint (an NCR product) for their POS. NCR recommends their own CMS, but I just have a feeling it isn't going to work smoothly. So, upon some research, I found you guys. I was initially interested in using Shopify, so I was pleased to find your Countpoint Shopify integration package. I just wanted to reach out and get some more information. Are there any setbacks (other than financial) that occur when veering away from NCR's CMS and using Shopify with the Counterpoint integration? What are the pros and cons?


Thank you for your interest in Modern Retail and our CounterPoint Integrator.  NRO (NCR Online) uses a modified version of Magento for their e-commerce engine.  While we love Magento and have been using it for years, you need to be careful when to implement it.  The following article may help you to figure out when it is right for your clients.

Also, you’ll need to remember that NCR will be managing the website and not you.  I will not say anything about NRO’s capabilities, support, design skills, etc. because we have no first-hand experience with them.  However, I will tell you what our CounterPoint Integrator does, and that’s giving you and your customers options when it comes to your CounterPoint integrations.  Our Integrator will get you connected to the most popular e-commerce platforms including:  Bigcommerce, Magento, Shopify and WooCommerce.  We believe this is good for your client because frankly, they get to keep you as their preferred website development agency.

Here’s some additional information I think you may find interesting.

You can get an overview and purchase our CounterPoint Integrator here:

If you need more information on how the CounterPoint integration works, please read:

If you are interested in how we run your project and what that looks like, please read:

Finally, if you’re interested in our on-going support and upgrades, please read:

Please let me know if you have any questions; I’d be happy to jump on a call with you.  Thank you.