Help & Resource Center

Configuring eGift Card Emails

Overview

As part of the onboarding process with Modern Retail, clients are asked to configure their emails that will contain their eGift Cards. This process allows you to set a custom message and logo for your eGift Card emails.

Configuring the Email Template

The Modern Retail onboarding process walks you through the four steps of configuring your email template. These steps are:

  • Inputting the sender email address
    • This is the email address that your eGift Card email will be sent from, whether that's your company's email address, or a separate no-reply email you have set up.
  • Inputting sender's name
    • This should be the name of your company sending the gift card.
  • Inputting content for the email message
    • Here you will write what you want the message of your email to say. Below is an example of what you may want to include in the body of your email:

Screenshot (18).png

  • Lastly, you will be asked to upload a copy of your company logo to attach to the email.

Once those are complete, then you are done configuring your eGift Card emails. All of this information can be edited and updated whenever you need to in Admin Panel>Settings>Email Templates

For any more questions, please submit a support request in the Admin Panel.