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Google Helpouts

Last week Google announced a new service called Helpouts.  Helpouts allow people to get help and assistance over a wide range of topics via video conferencing.  Many businesses are getting the game by making expert available to help people better understand their products and services.

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Your store could benefit from Helpouts in two ways.

Getting Help

Do you ever need help with that troublesome printer or computer?  Well there might be a friendly geek will and ready to help you for free or for a small fee.

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Providing Help

Would you be willing to provide some personal shopping and style advice to visitors? What about providing some useful information about running shoes based on some real-time feedback from your customers?  This is your chance with Helpouts!

What's nice is you can start slow with Helpouts by say making yourself available only twice a week for 2 hours.  Visitors can see these available time slots and will schedule a meeting with you all through Helpouts.

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Give Helpouts a try and see if it makes sense for your business!

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