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Roadie Configuration Requirements


In this article, we will go over the configuration requirements for getting started using Roadie, including how to access, package sizes, and implementing zip codes for delivery radius.


Clients must work with Roadie to provide Modern Retail with:


Roadie often gives sandbox keys first for testing, as well as production keys.

Package Sizing Guide

Roadie requires customers to input package sizes, called Gig sizes. 

Medium (Fits in Front Seat):

  • dimensions (l x w x h): 24 x 24 x 36 in.
  • total volume: 20,736 in3 (12 ft3)

Large (Fits in Front Seat + Back Seat):

  • dimensions (l x w x h): 36 x 24 x 24 + 48 x 24 x 36 in.
  • total volume: 62,208 in3 (36 ft3)

Extra Large (Fits in SUV):

  • dimensions (l x w x h): 60 x 48 x 48 in.
  • total volume: 138,240 in3 (80 ft3)

Huge (Fits in Pickup Truck): 

  • dimensions (l x w x h): 150 x 96 x 84 in.
  • total volume: 1,209,600 in3 (700 ft3)

Single Item Weight Limit (lb.):

  • Medium: 60 
  • Large: 60 
  • Extra Large: 150
  • Huge: 400

Total Weight Limit (lb.):

  • Medium: 60
  • Large: 250
  • Extra Large: 250
  • Huge: 1,000

In order for gig sizes to be effective, clients must enter what's called dim weight, or dimensional weight, which is pounds + length, height and width of the item into the platform.

If you do not have dimensional weights entered, we can code ALL your deliveries to be one specific gig size.

Local Delivery Rules

Clients need to establish a range of zip codes they can deliver to. That range is configured in the Admin Panel under Local Deliveries. All the zip codes eligible for delivery must be in the list. On your website, checkout calls that list to confirm if a shopper's zip code is eligible for delivery. For a more in-depth look at this, please refer to our page Rules for Local Delivery.

If the client prefers, when a Local Delivery order is placed and comes into our system, it can automatically be assigned a store for fulfillment. This is done in Admin > Shipping > Rules.

What most Local Delivery clients have done is set 3 ranges- 5, 10 and 15 mile delivery radiuses, establish rules for each range listing them in a hierarchical order. When an order comes into our system, that list is checked and the first store that matches the distance AND can fulfill the order will be assigned the order.


If you have any other questions, please feel free to submit a Support Request.