Help & Resource Center

Serialized Products


When you think about a product that has a serial number, you likely think of your home appliances like your stove or dishwasher. Guns are another obvious example of a serialized item. While these are good examples of serialized products, you may not realize it but high-end items like guitars are also serialized.
Musicians often pay thousands of dollars for guitars but are very particular about which guitar they are getting when shelling out that kind of cash. They want the one that is slightly darker in color or the wood grain that perfectly matches their style. These esoteric product properties may seem odd, but they are essential when selling these types of products.

AIM Support

Enabling Serialized Products in Tri-Tech's AIM point of sale system is easy.  Simply check the Sell Individual Serial#s via Active-e checkbox.


That's all it takes to create a Serialized Product on your website!  You'll notice when the product gets created in BigCommerce, Shopify, WooCommerce, or Magento, it will include variants for every serial number.  Customers typically upload unique images for each product variant, which is for that particular serial number.

Please let us know if you have any questions by creating a Support Request in the Admin Panel.