October 13, 2025
Early this morning, we rolled out a new feature to our Order Management System built into the Admin Panel. This feature lets you specify a reason for any order canceled or returned in the Admin Panel.
Store Administrators can easily change the default reasons for both cancellations and returns in Settings.
Here are two help articles with more information on these improvements.
Please submit a Support Request in the Admin Panel if you have any questions on how to use this new feature. Thank you.