Overview
Modern Retail's Counterpoint integrator, like all software, has a list of baseline hardware & software requirements it requires to function. All requirements must be met or surpassed for the Counterpoint integrator to work; failure to meet a given requirement may result in several possible issues. Please see below for the list of our hardware and system requirements.
Counterpoint Requirements
- .NET Framework 4.5 or greater
- Counterpoint 8.4 or greater
Hardware Requirements
- Processor 1 GHz
- RAM 512 MB
- Disk space (minimum)
- 32-bit 850 MB
- 64-bit 2 GB
These are minimum hardware requirements. Actual requirements are dependent on the client's business needs.
Supported Client Operating Systems
- Windows 10 32-bit and 64-bit .NET Framework 4.6
- Windows 8.1 32-bit and 64-bit Includes the .NET Framework 4.5.1
- Windows 8 32-bit and 64-bit Includes the .NET Framework 4.5
- Windows 7 SP1 32-bit and 64-bit
- Windows Vista SP2 32-bit and 64-bit
Additional Notes
- Windows 8 includes the .NET Framework 4.5, so you don't have to install it separately. Similarly, Windows 8.1 includes the .NET Framework 4.5.1.
- The .NET Framework 4.5 is supported on the Windows Preinstallation Environment (Windows PE). Not all features are supported on Windows PE
- For all platforms, we recommend that you upgrade to the latest Windows Service Pack and critical updates available from the Windows Update website to ensure the best compatibility and security.
- On 64-bit operating systems, the .NET Framework supports both WOW64 (32-bit processing on a 64-bit machine) and native 64-bit processing
Supported Server Operating Systems
- Windows Server 2019 64-bit .NET Framework 4.7.2
- Windows Server 2012 R2 64-bit Includes the .NET Framework 4.5.1
- Windows Server 2012 (64-bit edition) 64-bit Includes the .NET Framework 4.5
- Windows Server 2008 R2 SP1 64-bit The .NET Framework is supported in the Server Core Role with SP1 or later, but isn't supported on Windows Server 2008 R2 for Itanium-Based Systems.
- Windows Server 2008 SP2 32-bit and 64-bit The .NET Framework is not supported in the Server Core Role.
Additional Notes
- Windows Server 2012 includes the .NET Framework 4.5, so you don't have to install it separately. Similarly, Windows Server 2012 R2 includes the .NET Framework 4.5.1.
- For all platforms, we recommend that you upgrade to the latest Windows Service Pack and critical updates available from the Windows Update website to ensure the best compatibility and security. Installation of the latest Windows Service Pack may be required on some operating systems.
- On 64-bit operating systems, the .NET Framework supports both WOW64 (32-bit processing on a 64-bit machine) and native 64-bit processing.
Supported MS SQL Servers
All MSSQL server versions from SQL2008 to SQL2012 are supported. SQL Server Express is not recommended but in some circumstances may be used.
If you have any additional questions, please feel free to submit a support request through the Modern Retail Admin Panel.