Help & Resource Center

Order & Ticket Scheduling


The Modern Retail Counterpoint integrator allows you to choose the time period you want to import orders during. In this article, we'll talk about how this feature works, and why you might want to use it.

Importing Orders by Time

In order to schedule when you want your orders to import, open up the Order & Ticketing Scheduling option in the Counterpoint integrator, under Main Menu>Setup. This will bring up the menu depicted below:


Set the period you want orders to import during by selecting a start time and end time. Orders will import in-between the two times listed, so make sure your start time is before your end time. When you're satisfied with the time period you've set, check off the Enable Order Import by Time box, and then hit Save

Using this feature, you can make sure your orders only import during low-intensity hours, like very early in the morning, or late at night. If you have any additional questions, please feel free to contact us with a support request.