Help & Resource Center

Orders with Multiple Fees


On occasion our clients have multiple separate fees that are frequently applied to orders. Currently, while these fees can be displayed for the customer as separate, they must be sent down as a single fee to your POS system (CounterPoint in this case). In this article, we'll talk about how those fees are handled and displayed by the integrator.

Multiple Fees

If you want to include multiple separate miscellaneous fees (for example a handling fee, a set up fee, a processing fee, etc.) these fees can be displayed for your customers, as in the below screenshot.


The "Setup Fee" and "Processing Fee" are both displayed individually, while their totals are combined under the Fees item. Likewise, this is how the totals are sent down to CounterPoint. Currently it is not possible for these fees to be sent to your POS system as separate totals; they're grouped together as a Misc. Charge. 

If you have any additional questions, please submit a support request so we can assist you.