On occasion you may need to manually send refunds manually from WooCommerce to the Modern Retail Middleware. This article will quickly explain how to do this.
Manually Sending Refunds
Manually sending refunds is simple. To start, log in to your WooCommerce back end (likely your website url followed by "/wp-admin"). From there, go to the WooCommerce menu item, and select Orders.
The Orders screen will show all the orders flowing through your WooCommerce site. To manually send refunds, go to the Bulk Actions dropdown, pictured below.
Select "Send Refunds to MR Middleware" from that Bulk Actions dropdown menu, and then click the Apply button. And that's it!
If you have any further questions, please feel free to submit a support request.