If you've purchased Modern Retail's Gift Card Integration feature while using BigCommerce as your platform, it's important that you make sure you enable BigCommerce's native gift certificate function. Not doing so will make it difficult, or in fact impossible, to redeem gift cards on your website. This article will show you how to quickly enable the Big Commerce Gift Certificates.
What Do I Do?
The first step for enabling BigCommerce gift certificates is to get to the backend of your site, the BigCommerce dashboard. From there, on the left-hand side go to the Marketing option in the sidebar:
From the Marketing page, click on the Gift Certificates option in the sidebar:
Now, if BigCommerce Gift Certificates are enabled, you'll be taken to a page that should look like this:
Verify the checkbox next to Enable Gift Certificates? (Highlighted here in the red box) is set to enable the gift certificate system.
Next, verify the radio button for Specify a list of allowed gift certificate amounts is selected. Enter the values of your gift cards.
From here, click on the Save button in the bottom right to save your settings. If you want, you can refresh after hitting save to double-check that the settings change worked.
If you have any further questions about BigCommerce, or if you're curious about how Modern Retail's gift card feature works, please feel free to get in touch with us with a support request.