There are two settings that need to be tweaked for your Counterpoint installation to function with the Integrator. This article will tell you where you can change these settings, and how you can make sure they're correct.
The first setting you need to tweak is the "Use Ecommerce" box. In your Counterpoint installation, go to Setup > Ecommerce > Control. In the Ecommerce Control window, find the checkbox labeled "Use Ecommerce". Make sure this checkbox is checked.
The second setting that needs to be tweaked is also under setup. Go to Setup > Point of Sale > Stores, and select the tab labeled "Ticket-1". Within the Ticket-1 tab there is a section labeled "Drawer Activity" which should contain several checkboxes. Make sure you check the "Allow auto-count" and "Allow auto-reconcile" checkboxes.
Once you've tweaked these settings and filled out the forms from the previous onboarding tasks, your Counterpoint installation is officially ready for the Integrator. If you have any further questions, please feel free to get in touch with your Project Manager using the messaging feature in the Onboarding Center.