Overview
Email template variables make it easier to design email templates that respond to your needs. You can learn more about how variables work here, and you can learn more about email templates in general here. This article provides a list of the variables you can use in email templates, and what information they'll display. Please note that depending on which features your integration uses, some of these may not be helpful. The information for all these variables will be entered during your onboarding process.
List
- {{ACCOUNT_NAME}} Displays the name of the relevant account; used for B2B sites.
- {{ACCOUNT_ID}} Displays the ID number of the relevant account; used for B2B sites.
- {{ADDRESS}} This displays the customer's shipping address.
- {{CUSTOMER_NAME}} & {{CUSTOMERNAME}} These display the name of the customer who made the purchase.
- {{COMMENT}} This displays a comment made on an order.
- {{CONTACT_NAME}} Displays the name of the relevant contact. Used for B2B sites.
- {{GIFTCARDBARCODE}} This displays the barcode information for a customer's giftcard.
- {{GIFTCARDIMAGE}} This displays the image associated with your gift cards.
- {{GIFTCARDNUMBER}} This displays the number associated with a customer's gift card.
- {{GIFTCARDVALUE}} This displays the cash value associated with a customer's gift card.
- {{HEADER}} This displays whatever has been designated as your header; usually an image.
- {{ITEMS}} This displays a list of the items in a customer's order.
- {{location_city}} This displays the city name for the relevant store location, specifically for in-store pickup orders.
- {{location_country}} This displays the country name for the relevant store location, specifically for in-store pickup orders.
- {{location_postcode}} This displays the postcode for the relevant store location, specifically for in-store pickup orders.
- {{location_region}} This displays the region name for the relevant store location, specifically for in-store pickup orders.
- {{location_street}} This displays the street name for the relevant store location, specifically for in-store pickup orders.
- {{location_telephone}} This displays the phone number for the relevant store location.
- {{location_working_hours}} This displays the hours for the relevant store location.
- {{LOGO}} This displays your company logo.
- {{MESSAGE}} This displays the eGift Card message that is sent to the eGift Card Recipient.
- {{ORDER}} This displays the customer's order number.
- {{PIN}} This displays the PIN code for the customer's gift card.
- {{REAL_NUMBER}} This display the customer's order number.
- {{RECIPIENT_NAME}} This displays the recipient of the email or eGift Card
- {{SALES_REPS}} Displays the names of relevant sales reps; used for B2B sites.
- {{SENDER_NAME}} Displays the Sender Name for the Modern Retail eGift Card integration.
- {{STORE}} This displays the name of your store.
- {{TOTALS}} This displays the total price for a customer's order.
If you want additional clarification on any of these, or if there's something else you're unsure about, please don't hesitate to submit a support request.