Help & Resource Center

Customizing CounterPoint Customer Numbers

Question

Is there something in your integration agent that controls the sequence for new customer numbers? In other words, will we be able to auto-assign customer numbers through the integration? 

Answer

Yes, you can customize the format of the customer numbers by going to Ecommerce Control > Customers in CounterPoint.  Simply enter the format you'd like to see in the Next customer # field.  Moving forward, any new customers created in CounterPoint by the Integrator will use this customer number format.

CounterPoint-Next-Customer.png

Please let us know if you need anything else by submitting a support request in the Admin Panel.  Thank you.