Help & Resource Center

Time Zones

Times shown in the admin panel are a mix of several factors. our servers are on Central time, and events tracked by the time they occurred on our servers are stored in central time.

Times that are directly saved from other servers may be UTC or that servers local time.  The integration saves any time values it receives from other servers exactly as provided from the remote server, which depends on settings on the remote server. These times may be UTC or local time based on settings on that server.

Due to the variety of time zones we may be seeing, we are simply displaying the time we have stored, and do not currently have a method to "normalize" each time field from various locations to a specific time zone.