Help & Resource Center

Store ID - Onboarding Tab

To utilize the Onboarding Center task list, you'll need to first enable it in the Pickup Hub.

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After clicking on the Store ID on the Pickup Hub dashboard, navigate to the Onboarding Tab. Click on Start Onboarding.

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Next, select the project manager who will be managing the onboarding of the selected dealer.

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You will need to enable Onboarding for Partners by clicking on the Red X. Clicking the Red X changes to a Green Checkmark and enables Onboarding for that Partner. You can also do the same for any Businesses. 

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NOTE: Any dealers with an Epicor Eagle or Paladin integration must be enabled for Onboarding.

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Once Onboarding is enabled, you can access the task list for the dealer from the Pickup Hub dashboard. Under the Onboarding menu, click Clients.

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Click on the Client name to view the tasks. (Note: The Onboarding Center - Open Page view is a dealer view and not active at this time)

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You can now view all tasks relevant to the POS and Platform integration for the selected dealer. The Messages column can be used as a Notepad, or for internal Messages with other members of the Pickup Hub development team. You can change the status of a task to Complete by utilizing the "Change Status" button on the right-hand side.