Help & Resource Center

eBay and WooCommerce Integration

Overview

It is possible for a client using WooCommerce and an integration with eBay to experience a small bug with an easy fix. In this article, we'll help identify the problem and how to solve it. 

Duplicate Orders from eBay

When selling through eBay, a bug can arise where duplicate orders can be sent from eBay to the Modern Retail integration. This can result in a product showing as having -1 inventory, which is impossible. This issue can be fixed by changing the API Keys for the WooCommerce Integration.