Help & Resource Center

Gift Card Product Image Edits

Overview

Sometimes, you might want to change a product image on your BigCommerce website. Changing the image for a Gift Card is a bit different; here, we'll walk you through changing the image for your Gift Cards on your website. 

Changing your Gift Card Image

When changing your gift card image, it's tempting to just try and edit the current product and change the image, but there are some more steps you need to take to ensure that your gift card always has an image attached to it. The steps are as follows:

  1. Create a whole new gift card product.
  2. Disable the old gift card

This way, the old gift card link and image URL still exist in the database, so that orders made previous to the image update still have an image that goes along with it.

For any more questions, please feel free to submit a support request on the Admin Panel.