Help & Resource Center

Rackspace Mobile Sync - Ending March 14, 2017

Below is an announcement we received from Rackspace today regarding their Mobile Sync for Rackspace Webmail.  Mobile Sync was rolled out by Rackspace in 2012, allowing synchronization of Webmail's email, contacts and calendar and mobile devices such as iPhones and Androids.  This service costs $1 per month per mailbox.

Unfortunately, Rackspace is discontinuing this service as a stand-alone product and rolling the feature into a larger offering.  Below is Rackspace's official announcement.

We'll update you as we receive more information from Rackspace.  Please submit a Support Request if you have any questions.  Thank you.


Important News Regarding Rackspace Mobile Sync - November 8, 2016

As of March 14th, 2017, Mobile Sync will no longer be available as a standalone, per-user service. Instead, it will be bundled with our new premium offering: Rackspace Email Plus.

Rackspace Email Plus takes all the things you know and love from Rackspace Email and adds new game-changing features. Rackspace Email Plus will be anchored by our all-new Cloud Drive product. Cloud Drive will give each of your users 30GB of cloud storage with anywhere access to their files.

Rackspace Email Plus will also include:

  • Desktop Synchronization of files (for Mac & Windows)
  • Office-compatible online editors for creating and editing (Word) Documents and (Excel) Spreadsheets
  • Mobile Sync for push email and contact/calendar synchronization
  • More additions planned for 2017

Rackspace Email Plus will be backed by the same industry leading SLA as Rackspace Email, and supported by our award winning Fanatical Support.

...And we're offering all of this for only $3.50 / user / month.

We expect to launch Rackspace Email Plus in mid-February, 2017. You will have some time to upgrade before we remove Mobile Sync for any user that is not on a Rackspace Email Plus domain. When we get closer to launch, you'll get another communication with the details of our transition plan.

Fanatically Yours,
Cloud Office Support