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CounterPoint Ecommerce Item & Integration Data

Question

I'm interested in your services to integrate CounterPoint with my website.  However, I have a few questions before we get started.

  • Can I specify which products from CounterPoint get sent to the website?  I don't want to send the entire catalog, just a subset.
  • Can you tell me which of the fields in CounterPoint get sent to the website?
  • Do you send the online orders I get to CounterPoint?

Thank you in advance for your help.  Seth

Answer

Thank you for your interest in Modern Retail. It might be helpful to understand the overall process flow first.  If you take a look at the diagram below, you'll notice that Products flow from CounterPoint to your Magento, Bigcommerce, Shopify or WooCommerce website.  You'll also notice that Orders & Customers flow the opposite direction from Magento, Bigcommerce, Shopify or WooCommerce to CounterPoint.

Modern-Retail-CounterPointPOS-Integration-600.png

So yes, we definitely send the orders you get from your website to CounterPoint.

You can also specify which products get sent to your website using the Ecommerce item flag under the "Ecommerce tab" in CounterPoint.

counterpoint-ecommerce-item-flag.png

TIP: If you intend on sending most of your catalog to your website, you might want to talk with your CounterPoint reseller to automatically set this option by default.

The following Description fields are sent from CounterPoint to your website. 

  • The Description field below is used to populate the Product Name on the website. 
  • The HTML description filed shown above -or- the Long description field shown below can be used to populate the Description field on the website.

As you can see the Short description, Additional description 1, Additional description 2 and Additional description 3 fields are not used.  However, please let us know if these fields are vital to your operation and we'll see what we can do to help you utilize these fields on the website.

We also send over the grid items from CounterPoint to create your product variants.

The two most common variants are size and color, which can automatically be created and associated to the same product on your website.

Finally, of course, we grab the prices of the products within CounterPoint.

While 7 different prices can be entered into CounterPoint, we support the following price fields:

  • Regular price
  • Price-1
  • Price-2
  • Price-3

These 4 fields can then be mapped to the 3 commonly used fields on your website:

  • Retail Price
  • Sale Price
  • MSRP (optional)

Sale Prices can also be managed used CounterPoint's Planned Promos.  Planned Promotions give you the flexibility to specify a start and end of the items you want to put on sale on your website.

counterpoint-planned-promotions.png

As you would imagine, changing the price in CounterPoint will automatically change the price on the website as well.  Most websites show both the retail price and sale price together, and very often crosses the Retail Price out when the item is on Sale.

For additional information on how Modern Retail manages the prices on your website, please read:

I think that about does it.  When you're ready to buy our CounterPoint Integrator, you can do so online here:

Please let us know if you have any more questions.  Thank you.

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