I have a Shopify website and would like to integrate gift cards from my POS system with Shopify. Is this possible?
Thank you for your interest in Modern Retail and our gift card integrations. The answer really depends on two factors:
- What POS system are you using?
- Are you a Shopify Plus customer?
Let me explain.
Not all POS systems have the ability to do an integration with their gift cards. The following article talks about the complexities of integrating a POS system's gift card solution with Shopify:
Generally speaking, if your POS system is "cloud-based," then it is probably possible, and you avoid the risk of someone using the gift card twice (double-dipping). If your POS systems runs on a computer or server, then you increase your chances of someone double-dipping because there's no practical way of talking with your POS system in "real-time." However, most retailers say they understand the risks but still want to move forward because the value of being able to offer an integrated gift card solution between their website and store far outweigh the possibility of someone using a gift card twice.
Another thing you will want to consider when looking to integrate your store's gift card solution with Shopify is the cost of Shopify Plus. In order to integrate gift cards with Shopify, you must be on the Shopify Plus plan. While the cost of Shopify Plus varies, you can generally expect to pay $1,000 or more for this plan.
I'm sorry, but Shopify does not offer an option to integrate with their lower plans, only Shopify Plus.
I hope that helps. Please let us know if you have any more questions.