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CAM Commerce Website Integration

Question

I hope you can help me.  I've been trying to find a solution to get CAM Commerce integrated with my website, but I'm hitting a brick wall every time I talk to CAM. My website is running on Shopify, and I want to get the two talking.  I see from your website that you offer an integration with CAM Commerce, but I don't understand what you mean by a "one-way integration." Can you help me?

 

Answer

Yes, you're right. Our integration with CAM Commerce is what we call a "one-way integration" because it only updates product information and does not send customer and order information back down to CAM.  It updates inventory and pricing information on your Shopify website using a report from CAM Commerce.  You can read more about this process here:

As you can see, this is a manual process. You must create the report in CAM Commerce and upload to use, either by using our Store Manager website or sending it to us via FTP.

Most of our other integrations are a "two-way integration" where Products are automatically sent to Shopify, and all online orders from Shopify are sent to the POS/ERP system.  All of these integrations are completely automatic, requiring little to no intervention from you to update the inventory and pricing.  However, you will need to "merchandise" the product in Shopify when it comes over from the POS system.  This means you will do things like modify the product name, write a nice description of the product, upload one or more images, cross-sell/up-sell it with other products, etc.  In general, make the product sound sexy for your shoppers.  This is all done in Shopify while still keeping the product "connected" to the product in the POS system.

We would love to do this "two-way integration" with CAM Commerce as well, but unfortunately, that's not possible today.  The following article explains why:

The good news is that 90% of the work in keeping your website up-to-date involves your catalog.  The above process, although manual, will update the inventory and pricing from CAM Commerce to Shopify.  Yes, you will still need to manually enter in your Shopify orders into CAM Commerce, but arguably, that's only about 10% of the work.

Please Contact Us if you have any more questions about this CAM Commerce / Shopify integration. Thank you.

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