Help & Resource Center

Recover Deleted Email Accounts


If you have ever deleted something by mistake and would like to take it back, well now you can with Rackspace's restore mailbox capability.  This article explains how to recover a Rackspace Email mailbox that was deleted with the last 14 days.

Recover Deleted Mailbox

To recover a Rackspace Email mailbox, create a new mailbox using the same username (email address) as the recently deleted mailbox. You'll be prompted with the option to restore the mailbox from the backup stored on our system.

Click Restore to restore all messages to the new mailbox.  To create the mailbox without restoring any messages, select No thanks, just create new mailbox.