Question
Hi, can we work with your Integrator if the ERP of my customer is not exposed on the internet? We're using WooCommerce. Thank you.
Answer
Yes, we’ve worked a variety of systems over the years, including a DOS-based system, if you can believe that! When you say they are not connected to the internet, I assume you mean their ERP system does not have an application programming interface (API). Yeah, we’ve run into that a lot with older POS / ERP systems and have developed a way to do these integrations using an “Inventory Report.” Basically, your customer would produce this report daily and upload it to our website. Our software would then chug though the report, parse the data and then update the website. Using this method, we can update pricing and inventory, and upload fields like product names, descriptions, etc. We call this a “one-way integration,” and you can read more about it here:
As you can see, it is a fairly easy process. The inventory report can be uploaded as often as you’d like, although most people do it daily in the morning. Please let me know if you have any more questions; I’ll help any way that I can. Thank you.