Does your Shopify integration include Counterpoint's loyalty rewards program? Meaning, does the loyalty program within Counterpoint automatically synchronize with the loyalty program in Shopify?
I'm sorry, not today. Getting point of sale (POS) and enterprise resource planning (ERP) systems integrated with reward and loyalty programs is an important direction for Modern Retail. We believe it is the Achilles heel for omni-channel retailers, and we've been working towards making this happen. Today this involves using a loyalty program called Sweet Tooth Rewards on the Magento platform.
However, we're happy to see that Sweet Tooth Rewards now has made their application available for Shopify:
Sweet Tooth Rewards is also working on a WooCommerce integration, which is another platform we support, so undoubtedly we'll look to use Sweet Tooth Rewards across all these platforms.
So, to finally answer your question, we don't have an integration between Counterpoint and Shopify's rewards program today, but when we do, it will most likely use the rewards program from Sweet Tooth Rewards.
Please Contact Us if you're interested in Counterpoint Sweet Tooth Rewards integration. Thank you.