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Fraud Risk Score Not Available

Question

I noticed on my recent order there was no Fraud Risk Score.  Why not?

 

Answer

The Fraud Risk Score that shows up in Store Manager is actually from a service called MaxMind. While MaxMind has proven to be very reliable over the years, their service is occasionally unavailable.  When it is unavailable you will see a N/A as the Fraud Risk Score.

Please let us know if you need anything else.  Thank you.

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