When I try to delete emails on my iPhone 5, it will not let me. Please help.
The first thing to do is to log into your email account at https://email.modernretail.com and test to see if you can delete them there.
Here are some steps to resolve the issue.
- Press the Home button and choose Settings.
- Scroll down and click Mail, Contacts, Calendars.
- Tap your email account.
- Scroll to the bottom and click Advanced.
- Scroll to the bottom and tap the empty IMAP Path Prefix.
- Enter INBOX in capitals, then click ‘Accounts’ at the top left and click ‘Done’ at the top right twice to close the settings.
- Press the Home button and then re-open Mail.
- You will now be able to delete or move your emails on your iPhone.