Help & Resource Center

Excluding Orders From Specific Countries

Question

We've had a few suspicious transactions from Nigeria. Can we block this country so they can't place orders? (Is this done on the billing or shipping level? IP address?) 

Answer

You can control which countries can order on your site by going to the Website > Preferences >Checkout and Credit Cards section in Store Manager. At the bottom of the page is the list of countries. You can block a country by simply unchecking the box next to their name.