Help & Resource Center

Alternate Images Showing but not in Store Manager


One of our products has an alternate image that is showing on the site, but not in Store manager? How can I get rid of that image? 


As you can see by right clicking on the image, the filename is BCO01470Y. Only 12 images show in store manager, "A" through "L" so that is why you are not seeing them.

Please only use A through L to name alternate images.

In this case you will need to put in a support request so that a developer can remove this image manually from the database.