Help & Resource Center

Canceling an unprocessed order


Is there a way to cancel an order before processing the order?



You can cancel any time before you process the order by just changing the status of the items from New or Processing to Cancelled and hit save/send. See below. This will cancel the order if all the items are cancelled, and no charges will be made on the card.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request