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Items not combining in NEW POS

Question

Not sure why this happened, but style 4041 and 4041hx, each of which are available in 26 extensions, are now 26 separate items. They are still in New Product. Please advise.

Answer

Although these are like products, their style number is slightly different (the letter is included so the system does not see them as the same) so they are not being combined.

I would create one of these as a product, and then use the SHOW POS button on the edit options page of that item to add the others to it if you are trying to make them all one product.

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