Help & Resource Center

Firefox Issue with New HTML Editor

Today we rolled out a new HTML editor.  You'll see this new editor in place for the long description field, mailers, policies and throughout Store Manager.

Firefox users may see a blank editor when editing these HTML fields.  Luckily this can be easily fixed.

Clear Firefox History

If you encounter this problem, follow these steps:

  • In Firefox, go to Tools > Options
  • Click the Privacy Tab.
  • Click "clear recent history"

Click OK and then close Firefox completely.  Once you log back into Store Manager you should see the HTML editor again in Store Manager.

Date Created:  01/03/14