Help & Resource Center Payment Gateway


In order to process credit cards online through Store Manager, you will need to establish an account with is a payment “gateway” that securely passes the credit card information collected at checkout to your Merchant Account. Your merchant account is the company or bank that actually processes the credit cards for your store. 

To establish your account and/or a merchant account, please contact your credit card processor or bank. They will know exactly what you need and should be able to turn around the account set up pretty quickly.

Once your account has been established, you will receive a welcome e-mail prompting you to establish a login ID, password and security question.  Note that login credentials with age every 30 days, be sure to record your credentials in a secure place.  In order to properly set-up Store Manager for credit card processing, please put the following information in a Word document:

  • user ID
  • Password
  • The answer to your secret question

New clients should send the credentials to their Project Manager via Basecamp.  Existing clients adding to their site should send their credentials to Support.

Modern Retail Support will log in to your account and ensure your account settings are accurate, configure Store Manager and place test orders to verify the payment gateway is working correctly.