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Webmail Error: Uncaught SyntaxError

Question

I'm getting the following error whenever I compose or reply to an e-mail message in webmail:

Uncaught SyntaxError:  Unexpected end of input.

 

chrome-webmail-error.png

 

Answer

After a lot of back and forth between the client and Rackspace, this problem turned out to a problem with Chrome.  Flushing Chrome temporary files and browser data solved the problem!  Here are the steps to clear browsing data in Chrome.

Go to Settings menu.

dumping-chrome-temp-files1.png

At the bottom of the page, click on Show advanced settings ...

dumping-chrome-temp-files2.png

Just below that, you will see a button that says Clear browsing data ... click on it.

dumping-chrome-temp-files3.png

dumping-chrome-temp-files4.png

Neither Rackspace nor Modern Retail have ever seen this problem before, so I doubt it will come again in the near future - but you never know.

 

Date Created: 09/10/13

 

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