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Web Email Search Results Unavailable

Question

I'm getting the following error message when I try to perform a Search in webmail:

Your search results are currently unavailable.  We can correct this automatically, if you wait just a little while and then try your search again.search-results-message.png

 How long do I have to wait until this is automatically fixed?

Answer

We've seen this problem before as well with the web-based email.  It does get automatically resolved in just a few minutes.

search-results.png

If you get the above error wait a few minutes and the Search results will start working again automatically.

 

Date Created: 06/02/13

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