Help & Resource Center

Image Processing Failed - Images Too Large

Question

I am having an issue with some images being processed. I am unclear as to why this is occurring. If I could get some help on this I would appreciate it.

Answer

The images being uploaded are too large in both the dimensions of the image and size of the file being uploaded. These two things are of course related and if you resize the image before you upload it to Store Manager it will also make the size of the file smaller.  Modern Retail recommends you resize your images to 1200 pixels wide before uploading.

 

images-too-large.png

 

Date Created: 08/03/13