Help & Resource Center

Changing User Roles

Overview

For a variety of reasons, you may want to change the role of an existing user. This might be due to a promotion, a change of responsibilities, a mistake during setup, etc. In this article, we'll show you how to change the role of an existing user.

Changing Roles

Currently the only way to change the role of an existing user is to delete that user is to delete that user & recreate them with the new role. You can do this from the Users submenu beneath the Users option in the Admin Panel left-hand menu.

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From there, click on the name of the user you need to delete; this is the orange text in the left-most column.

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From there, on the page for that user, click on Delete User in the upper right hand corner.

After that, simply recreate the user with the new role. If you have any additional questions, please feel free to submit a support request.