Depending on a handful of factors, we may need to configure Template SKUs. You can learn more about what template SKUs are, and how we handle them, here. In this article, we'll talk about who needs template SKUs, and what the process is for setting them up.
Do I Need Template SKUs?
As you may have seen from the template SKU questionnaire in the Onboarding Center, there are two factors that determine if you need to use template SKUs. The first is whether you plan on doing any dropshipping. Dropshipping refers to your purchasing of an item from a third party to ship to a customer.
Alternatively, if you plan on selling products that are not in Epicor Eagle; products that don't exist in your POS/ERP system, then you'll need template SKUs to create them.
I Need Template SKUs, Now What?
If you need template SKUs, you'll have to get in touch with Epicor Professional Services, so they can configure things on their end. Modern Retail will also have to do some configuration work to finish setting everything up.
If you have any additional questions, please feel free to contact your project manager using the messaging system.