Help & Resource Center

Shopify In-Store Pickup


Shopify has their own solution for In-Store Pickup, working with Shopify Locations. While we recommend using our Curbside & In-Store Pickup feature, we do still support, to an extent, Shopify's solution. In this article, we'll talk about how Shopify's In-Store Pickup feature works with our integration.

Compatibility with Modern Retail's Solutions

If you're using Shopify's In-Store Pickup or related features, you cannot use Modern Retail's Ship from Store solution. Additionally, if you're using Shopify's In-Store Pickup option, the entire process needs to flow through Shopify; the Modern Retail Admin Panel cannot apply our rules to Shopify's proprietary In-Store Pickup feature.

If you must use Shopify's In-Store Pickup, but still need a Ship From Store-esque feature, we recommend utilizing ShipStation for your Shopify site. ShipStation is compatible with Shopify Locations, and are a trusted option we've worked with in the past. If this sounds acceptable to you, we recommend contacting your development agency to configure ShipStation for your site.

If you are already using In-Store pickup in some of your locations, and would like to add it to another location, your project manager needs these things from you:

  1. Send the legacy store ID and which location it maps to in Shopify
  2. The location and its inventory must be added to the Compass reports

If you have any further questions, please feel free to submit a Support Request to get in touch with us.