Overview
In this article we'll talk about a series of supported and often asked about features for our local delivery modification. Some of these features may not be currently available or require additional development time to be implemented.
Supported Today
- Item-Level Delivery Charges
- A delivery charge can be set at the item level, based on SKU and zip codes. These charges are applied to each SKU. For example, if I ordered 2 of a specified SKU that had a delivery charge of $5, my total delivery charge would be $10.
- Zip-Code Delivery Availability
- These rules are configurable in Admin and allow clients to offer delivery to specified zip codes.
- Roadie Gig Sizes
- We can calculate the gig size sent to Roadie based on weight and dimensions entered in the platform at the product level.
Not Supported Today
- Order-Level Delivery Charges
- Waived delivery fees if a customer spends more than a certain dollar amount. For example, free shipping for orders totaling $50.00 or more.
- Special SKUs
- Certain SKUs having unique delivery fee rules.
- Excluding SKUs from Delivery
- For example, one delivery client sells a product, but will not deliver it.
- Excluding Digital Products from Delivery
- Similar to excluding SKUs, this involves excluding “digital products” from delivery.
- Flexible Delivery Charges
- We do not support one range of zip codes being charged one price for delivery, while charging a second range a different price. We only offer one set price for all delivery regardless of location.
This list includes items that are not supported without significant additional development time, and may not be available in all circumstances. This is not to say you shouldn’t ask for future exceptions; while we may not be able to do them it will help inform the development plans for the Admin Panel and give clients the power and flexibility around local delivery rules, rates, and services.
Future Admin Panel Development
- Order-Level Delivery Charges
- Waived delivery fees if a customer spends more than a certain dollar amount. For example, free shipping for orders totaling $50.00 or more.
- Product Tags
- A system that will allow clients flexibility and control over what is offered for in-store pickup; local delivery and order routing.
Our list of items we support today will change over time, and remember that we encourage you to ask questions about what is available to you through the Admin Panel, as we use that information to help inform future development plans.
If you have any questions, please submit a support request.