Shopify limits a variety of features to exclusively Shopify Plus, their premium package. In this article, we'll talk about how gift cards work differently between Shopify and Shopify Plus stores.
Shopify Gift Cards
Users without Shopify Plus cannot have gift cards that function both in-store and online. Because of the limitations of "vanilla" Shopify, any gift cards sold online will only be able to function online, and any gift cards sold in-store will only work in-store.
Shopify Plus users can create eGift Cards that work in-store and online! Using Modern Retail's gift card integration, you can sell gift cards online or in-store that work online and in-store. You can read more about how to set up Shopify Plus eGift Cards here.
Shopify Plus clients who use our gift card services should be aware that if a shopper uses ShopPay or GooglePay, they will not be offered the opportunity to enter a gift card in checkout. Those services route shoppers off the site and we are unable to install our gift card redemption service on their servers. There are opportunities for shoppers to enter their gift card before they get to payment.
If you have any additional questions, please feel free to contact us with a support request in the Admin Panel.