Help & Resource Center

Pulling Orders


Modern Retail's Admin Panel allows you to pull specific individual orders from your website down to the Admin Panel whenever you want. This can be helpful if an order didn't make it to the Admin Panel for some reason, or if you need to create an order through non-conventional means. In this article, we'll show you how to pull individual orders, shipments, refunds, or invoices from your ecommerce platform to the Admin Panel.

Pulling Individual Orders

In order to pull an individual order, you'll first want to head to the Orders>Pull Orders menu in the Admin Panel. You can find this by clicking on Orders in the left hand menu in the Admin Panel, and then clicking on Pull Orders.


From there, you'll see a textbox where you can enter the order number, and a Pull button. Simply enter the order number for the order you want to pull, and hit Pull. That's it!


If you have any questions, feel free to let us know using a support request from the Admin Panel.